Monday, November 28, 2011

Battered Gymboree Customer Syndrome

I am Gymboree's whore.
Gymboree
I cannot stop buying the dang stuff.
More Gymboree
Every time I go in the store, or hop on the website, promising myself that "Oh I just need to get some underwear for this kid," it turns out the WHOLE STORE IS ON SALE, and I walk out three digits later with a little something or three for everyone.
Yep, That's More Gymboree

And the dang Gymbucks?

Yep.
Addictive.

More. Freaking. Gymboree.

So yesterday started innocently enough:  the "I just need some socks and underwear for the boys...."  When I got there, yes, the WHOLE store was 25% off.  Sweaters were $15.  Fleece items were buy one, get one free.  So I amassed a pile worthy of Paris Hilton Herself, and staggered up to the register with my SECRET WEAPON:  another 20% off coupon!  But when I presented my coupon, the register chick said it was "against store policy" to accept a coupon when they were having a big sale.  Huh?  Disappointed, I still bought all the loot, and left.

When I got home, I realized I had inadvertently bought TWO sweaters for Keane and none for Will.  So I hopped online, found Will a sweater, and checked out, deciding to give my coupon a try online.  And it WORKED. 

PVT, being the lawyer he is, perused the fine print on the coupon, and found nothing disqualifying my coupon during a sale - only during Gymbucks redemption periods.  So I called the store, asked to speak to the manager, and after he hemmed and hawed for a while, said they would honor the coupon - apparently for the reason that I had FOUND THEM OUT online.  But I would have to schlep BACK to the mall to get the adjustment. 

All night I tossed and turned, having nightmares about Gymboree:  what if they don't honor my coupon?  What if this guy that I spoke to isn't there?  We were only talking about $30 bucks or so, you all - I don't know what my problem was.  But I was prepared to bring out the big guns if I had to:  "I am a GOOD CUSTOMER!  I spend more than the GDP of Mali here each year!  I am PREGNANT WITH MY SIXTH CHILD!  (Oh, erm - have I not told you that?  Stay tuned!)  It is DUPLICITOUS to have a different policy on line versus in store!"  Et cetera. 

So I got up this morning, exhausted, armed, angry and dangerous.  And dragged my girls BACK to the loathed mall.  Where the guy I spoke to was there, and rather anticlimactically, remembered me, and happily credited my money.

Effing, effing Gymboree.  Just when I'm going to leave it, it always throws me a little bone, makes me keep coming back for more.

2 comments:

MCW said...

I worked at Gymboree in high school. It was torture. But, your kids look adorable!

What's Cookin Stacey?? said...

Congrats!!! For the new little baby to be and getting your coupon discount!!!